Returns Policy

Return Eligibility

We accept returns within 7 days of delivery for items that meet the following conditions:

• Item is unused, unwashed, and in its original packaging
• Item is in the same condition as received
• All accessories and included components are returned
• Proof of purchase (order number or receipt) is provided

Non-Returnable Items

The following items are not eligible for return:

• Items that have been used, washed, or show signs of wear
• Items missing original packaging or accessories
• Clearance or final sale items
• Gift cards
• Custom or personalized items
• Items returned after the 7-day return window

How to Initiate a Return

1. Contact us at 224 S 200 W STE 400, SALT LAKE CITY, UT 84101 within 7 days of delivery with your order number.
2. We will review your request and send a Return Authorization (RA) number if approved.
3. Pack the item securely in its original packaging with the RA number clearly marked on the outside.
4. Ship the package to: SHUN VORLIX INC, 224 S 200 W STE 400, SALT LAKE CITY, UT 84101.
5. Once we receive and inspect the returned item, a refund will be processed.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrectly shipped. We recommend using a trackable shipping method for your return.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the damage. We will arrange a replacement or refund at no additional cost to you.

Contact Us

SHUN VORLIX INC
224 S 200 W STE 400, SALT LAKE CITY, UT 84101